Director of Innovation, Market Access

Director of Innovation, Market Access

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

The Director of Innovation is a critical role within Market Access Intelligence & Innovation (Global Pricing & Health Systems Analytics). As an AI transformation leader, you will drive execution of the first wave of MAx AI and digitally enabled solutions that strengthen access strategy, pricing, and contracting execution, while identifying and shaping a second wave of opportunities that expands business value and organizational capability.

This leader blends deep market access expertise with digital fluency to translate unmet needs into testable concepts, rapid pilots, and measurable value. You will run a disciplined innovation process (intake → assess → pilot → scale/hand off) that turns business priorities into scalable solutions with clear adoption plans.

This is a hands-on builder role for a leader who wants to shape how AI is applied in Market Access. You will guide roadmap decisions, lead cross-functional delivery, and turn business needs into scalable solutions—from data products and AI agents to workflow automation and GenAI-enabled decision support—that strengthen execution and expand patient access in meaningful ways.

Responsibilities:

• Lead the Market Access & Pricing (MAx) innovation portfolio: own the current AI roadmap and first-wave priorities aligned to enterprise goals; define value hypotheses and success metrics; and maintain a replenished pipeline of second-wave opportunities based on business needs, pilot outcomes, and strategic gaps.
• Run a disciplined pilot engine: turn business problems into pilot plans; lead first-wave pilots end to end through delivery, measurement, and stabilization; and track outcomes, risks, and decisions to inform scale, iteration, or stop/go choices.
• Build digital solutions with partners: serve as product owner or co-owner for select tools and workflows; define user needs and requirements with Digital, IT, and Data partners to deliver scalable, fit-for-purpose solutions.
• Design for adoption: map workflows and pain points; apply user-centered design; embed solutions into operating rhythms; develop change, training, and communications plans.
• Scale what works: develop repeatable playbooks and documentation; execute structured transition and knowledge-transfer plans; engage operational owners early; and provide a defined stabilization period following handoff.
• Measure and continuously improve: define KPIs (e.g., cycle time, forecast accuracy, productivity gains, utilization, and adoption); capture implementation learnings to inform iteration, continuous improvement, and future opportunity development.
• Engage stakeholders and vendors (as needed): partner across Access Strategy, International Market Access, Global/US Pricing, Legal, IT, and Intelligence teams; manage external partners to deliver quality outcomes on time and within budget where relevant.

Qualifications:

• Bachelor's degree required. MBA, MPH, MS, PharmD, or equivalent advanced degree preferred (or comparable experience).
• 10+ years in pharma/healthcare with experience in Market Access, Pricing, Commercialization, and/or related functions
• Track record of delivering measurable outcomes in complex, matrixed environments (e.g., from concept through pilot to scale/handoff), leading cross-functional initiatives, and…