Veeva CRM Admin​/Developer - Field Enablement

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Job Title:

Veeva CRM Admin/Developer - Field Enablement

Position Summary:

This position is for a Veeva CRM administrator & Development who has strong hands-on technical administration, UIX & development experience in Vault CRM using Java and JavaScript skills.

Position Responsibilities:

* Develop, configure, and customize Veeva Vault CRM modules (Account Management, Call Reporting, Key Message Alignment, Sample Management, etc.)

* Strong hands-on technical administration, development experience in  Service or Sales Cloud (Configuration & minor customization covering Security models, Profiles, Objects, Pages, Veeva My Insights, Components, Workflows, Triggers, Flows, Permission Sets, Reports/dashboards, and Data loader).

* Develop custom UI components and extensions using JavaScript (Vault CRM's JavaScript-based configuration layer, Lightning components where applicable)

* Strong desire/capability to quickly learn new technologies, self-contribute & ready to lead.

* Highly adoptive to AI in the daily work and actively engineering in the continuous development of AI based solutions.

* Build and leverage reusable code & libraries for global harmonization and future reuse/extension.

* Partner with the testing team to ensure applications/components are fully functional.

* Review, track, and fix any defects or performance problems discovered in testing.

* Should be able to effectively coordinate with all IT partners and instruments for the best-in-class solution implementations.

* Should be able to work directly with multiple stakeholders and work on multiple tasks simultaneously from technical perspective.

* Analyze existing processes and make best practice & improvement recommendations to streamline any of the existing processes which should be harmonized globally.

* Should be able to demonstrate and explain the functionality outcome of solution implementations.

* Should be able to clearly document Knowledge Base Docs, SOPs, Solutions, and guidelines for local and global teams.

* Effective and clear communication from/to the technical team for any issues that may affect the deliverables & timelines.

* Coordinate and ensure all the standard documentation such as SDD, Configuration tracker, Deployment checklists, Change Requests, Testing, ITQM, SIS/SIP, etc. are documented and continuously maintained.

* Ensure to effectively use the CI/CD processes to streamline and integrate with the Agile ways of working/delivery.

Requirements:

Required:

* Bachelor's degree in any technology field/subject.

* 2 years of total IT experience in Software Development, Administration and Support.

* Experience in (i) Software Development Life Cycle methodologies including, (ii) different testing standards and guidelines, and (iii) Cloud and native applications.

* Experience with JAVA or Salesforce

* Strong analytical and problem-solving skills.

* Strong written and communication skills.

Ideal Candidates Would Also Have:

* Bachelor's degree in computer science, Information Technology, or related field.

* 2 years of hands-on experience in Veeva/Vault CRM through Configuration & minor Customization covering Security models, Profiles, Objects, Pages, UIX design, Components, Workflows, Triggers, Flows, SSO, Permission Sets, Reports/dashboards, Data-loader, and any OOB Integrations.

* 1 year of experience in implementation/working of Veeva My Insights or equivalent UIX wireframes.

* At least 1 active Certification in any CRM Applications.

* Working experience in Veeva CRM through Configuration & Customization covering the major CRM functionalities - such as Account management, Affiliations, Product Metrics, MCCP, Sampling, Approved Email, Engage Capabilities, Product management, User & Territory Management, Media contents, Call/eMIRF Recording, Suggestions, Surveys and iRep configurations.

* Prior experience in life sciences, healthcare, or related industry.

* Experience in the development of AI based solutions.

* Veeva/Vault CRM Certification/ Knowledge.

* Experience using any of industry standard Agile tooling suites (e.g., Jira), and working knowledge in requirement grooming sessions, Sprint planning, Sprint…