Veeva CRM Admin​/Developer – Field Enablement

Veeva CRM Admin/Developer – Field Enablement

This position is for a Veeva CRM administrator & Development who has strong hands-on technical administration, UIX & development experience in Vault CRM using Java and JavaScript skills.

Position Responsibilities:

• Develop, configure, and customize Veeva CRM modules (Account Management, Call Reporting, Key Message Alignment, Sample Management, etc.)
• Strong hands-on technical administration, development experience in  Service or Sales Cloud (Configuration & minor customization covering Security models, Profiles, Objects, Pages, Veeva My Insights, Components, Workflows, Triggers, Flows, Permission Sets, Reports/dashboards, and Data loader).
• Develop custom UI components and extensions using JavaScript (Veeva CRM's JavaScript-based configuration layer, Lightning components where applicable)
• Strong desire/capability to quickly learn new technologies, self-contribute & ready to lead.
• Highly adoptive to AI in the daily work and actively engineering in the continuous development of AI based solutions.
• Build and leverage reusable code & libraries for global harmonization and future reuse/extension.
• Partner with the testing team to ensure applications/components are fully functional.
• Review, track, and fix any defects or performance problems discovered in testing.
• Should be able to effectively coordinate with all IT partners and instruments for the best-in-class solution implementations.
• Should be able to work directly with multiple stakeholders and work on multiple tasks simultaneously from technical perspective.
• Analyze existing processes and make best practice & improvement recommendations to streamline any of the existing processes which should be harmonized globally.
• Should be able to demonstrate and explain the functionality outcome of solution implementations.
• Should be able to clearly document Knowledge Base Docs, SOPs, Solutions, and guidelines for local and global teams.
• Effective and clear communication from/to the technical team for any issues that may affect the deliverables & timelines.
• Coordinate and ensure all the standard documentation such as SDD, Configuration tracker, Deployment checklists, Change Requests, Testing, ITQM, SIS/SIP, etc. are documented and continuously maintained.
• Ensure to effectively use the CI/CD processes to streamline and integrate with the Agile ways of working/delivery.
• Ensure to follow all the best practices in every stage of SDLC, and consistent architecture practices across deliverables using IT operating model and EA frameworks are followed by instituting the Configuration management principles on the Veeva commercialization.
• Should be able to closely work with multiple peers spread across different locations globally (BMS and Service providers).

Requirements:

Required:

• Bachelor's degree in any technology field/subject.
• 1 year of total IT experience in Software Development, Administration and Support.
• Experience in (i) Software Development Life Cycle methodologies including, (ii) different testing standards and guidelines, and (iii) Cloud and native applications.
• Experience with JAVA or Salesforce
• Strong analytical and problem-solving skills.
• Strong written and communication skills.

Ideal Candidates Would Also Have:

• Bachelor's degree in computer science, Information Technology, or related field.
• 1 year of hands-on experience in Life Science CRM through Configuration & minor Customization covering Security models, Profiles, Objects, Pages, UIX design, Components, Workflows, Triggers, Flows, SSO, Permission Sets, Reports/dashboards, Data-loader, and any OOB Integrations.
• Working knowledge/implementation of Veeva My Insights or equivalent UIX wireframes.
• Good to have atleast 1 active Certification in any CRM Applications.
• Working experience in Veeva CRM through Configuration & Customization covering the major CRM functionalities - such as Account management, Affiliations, Product Metrics, MCCP, Sampling, Approved Email, Engage Capabilities, Product management, User & Territory Management, Media contents, Call/eMIRF Recording, Suggestions, Surveys and iRep configurations.
• Prior experience in life sciences, healthcare, or related industry.
• Experience in the development of AI based solutions.
• Life Science/Veeva CRM Certification/ Knowledge.
• Experience using any of industry standard Agile tooling suites (e.g., Jira), and working knowledge in requirement grooming sessions, Sprint planning, Sprint Retrospective, tasks creation, and collaborating with stakeholders.

• Demonstrated ability to build strong working relationships with a broad matrix team and ability to influence others and achieve results.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $65,790 - $79,722

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional…