Commercial Systems Manager

Noom is on a mission to help people live better, longer. We're a digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We're a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you'll see the impact of your work on the world.

Noom Health's B2B Operations team is the connective tissue between our Employer Sales, Health Plan Sales, Partnerships, and Client Success functions. We're an agile group of operators who partner across the business to unblock growth, scale best practices, and keep the engine running smoothly — and we do it while rolling up our sleeves, supporting one another, and celebrating wins big and small.

We're looking for a Commercial Systems Manager who goes beyond system maintenance — someone who understands that a well-run tech stack directly enables revenue, and who brings the instincts of an operator alongside the technical depth of an admin. This role owns Salesforce administration and leads integration management across our commercial tech stack, including Ironclad, Gong, Zoom Info, Pardot, and Trumpet.

You'll work cross-functionally with stakeholders across Operations, Sales, CS, Marketing, Finance, Legal, and Product to identify needs, build solutions, and keep our systems running at the standard our team requires.

In your first 90 days, you'll complete a full audit of Salesforce and connected systems, establish a backlog and prioritization process with your manager, and resolve at least one standing integration or data quality issue. By six months (and onwards), stakeholders across Sales and Customer Success will trust you as a responsive, reliable partner — and the system will reflect it.

Salesforce Administration

• Day-to-day administration: user management, profiles and permissions, flows, validation rules, reports, dashboards, price books/pricing rules/products, and support tickets
• Maintain data integrity, field hygiene, and pipeline accuracy across objects
• Support commission reporting, deal operations workflows, and custom object configurations
• Troubleshoot issues promptly and communicate status clearly

Integration Ownership

• Own and manage integrations between Salesforce and connected commercial tools (Zoom Info, Ironclad, Slack, Workato, Gong Engage, AutoRFP, Docu Sign, and others), serving as the internal point of contact for technical questions
• Support in evaluate new tools against the existing stack for overlap, compatibility, and ROI, in partnership with Commercial Operations and Enablement
• Document integration logic, data flows, and system dependencies, keeping the stack well-documented and auditable as it evolves

AI Operations

• Partner with engineering on rolling out AI automations across the revenue tech stack, and help define the framework for what AI agents can safely touch in Salesforce

Revenue Systems Foundation

• Support the revenue systems roadmap and help maintain a scalable architecture connecting tools, data, and workflows across Sales, Operations, Finance, and CS

Stakeholder & Project Management

• Serve as a systems point of contact for Sales leadership, Strategy and Ops, CS, Finance, and Legal. Translating stakeholder needs into clear system requirements without over-scoping or under-delivering
• Run discovery conversations with key stakeholders to surface the real ask beneath the surface request
• Manage your own project queue: scope, prioritize, communicate timelines, execute, and proactively flag gaps, risks, and dependencies before they become problems
• Partner with Enablement to train teams on what's relevant to their work

If you're interested in shaping the future of health by engineering the revenue systems that power sustainable growth, this role may be for you! You Have 5+ years of Salesforce administration experience;
Salesforce Administrator certification required (Advanced Admin or Platform App Builder a plus) Demonstrated experience managing or troubleshooting third-party integrations with Salesforce Hands-on configuration or administration experience Ironclad…