IAM Business Analyst, Assistant Vice President

We are seeking a highly skilled and motivated IAM Engineer to join the Customer Identity and Access Management (CIAM) team. This is a hands‑on technical leadership role, ideal for someone who thrives in dynamic environments and is passionate about Security, IAM, Automation, and Identity Governance. GCS CIAM Engineer – Assistant Vice President Customer Identity and Access Management (CIAM) Role is to drive the life cycle of CIAM strategic components across State Street Primary

Location:

New Jersey

• Manage lifecycle management integrations for Identity Governance and Administration (IGA), specifically leveraging Forge Rock.
• Drive the planning, design, and execution of engineering projects to achieve IAM program objectives including access provisioning, deprovisioning, role‑based access control, access reviews, and service account management.
• Design and implement IAM solutions aligned with organizational goals and security standards, and architect, develop, and implement accelerators and enablers for automating IAM processes, driving efficiency and accuracy.
• Identify opportunities for process optimization and execute strategies to improve service delivery and scalability.
• Analyze and troubleshoot IAM system issues, providing robust engineering solutions to enhance performance, security, and reliability.
• Conduct detailed root cause analyses of technical problems and implement solutions to prevent recurrences.
• Collaborate with key stakeholders, including IT, security teams, and business unit contacts to extend IAM control solutions across enterprise technology assets.
• Work closely with application development teams to understand current initiatives and strategies, ensuring alignment and integration with IAM solutions.
• Monitor IAM operations to ensure optimal performance and compliance with Standard Operating Procedures (SOPs).
• Provide technical guidance and mentorship to junior engineers, fostering a collaborative and innovative engineering culture.
• Conduct research to address complex technical challenges and stay informed of emerging trends and technologies in IAM.
• Drive continuous engineering improvement opportunities and focus on innovation and efficiencies to minimize known issues.
• Create and maintain comprehensive knowledge articles, architecture diagrams, and SOPs to address operational needs.
• Develop procedures and documentation for continuous improvement and maintenance activities related to IAM infrastructure.

You’ll be working in the Customer Identity & Access Management Team which is part of Global Cybersecurity (GCS). This role specifically aligns with our External Authentication products, which provide solutions for clients globally. Our team consists of highly skilled technical experts across the globe. Your team has an amazing opportunity to make significant positive impact.

• Strong understanding of IAM principles, including provisioning, de‑provisioning, access reviews, RBAC, and least privilege.
• Excellent leadership and people management skills, with the ability to build and motivate high‑performing teams.
• Familiarity with identity protocols such as SAML, OAuth, OpenID Connect, and directory services like LDAP and Active Directory.
• Familiarity with REST API principles, system‑to‑system authentication methods (Basic Authentication, OAuth, Certificate Auth, etc.), and System for Cross‑domain Identity Management (SCIM).
• Experience with cloud platforms (e.g., Azure, AWS) and hybrid identity environments.
• Excellent communication and collaboration skills.
• Ability to lead technical initiatives and drive results without direct managerial authority.
• Plus if you have:
  Forge Rock and/or AWS certifications (e.g., Identity Security Engineer).
• Experience with other…