Manager, Senior Systems Analyst

The Manager, Senior System Analyst is a hands‑on technical role focused on the design, development, implementation, optimization, support and governance of  across the organization. This role drives platform adoption, establishes best practices, and aligns  capabilities with business objectives and operational processes. The ideal candidate combines deep technical knowledge of  with stakeholder engagement and process improvement skills.

At Otsuka, we defy limitations, so that others can too.

We have an unwavering belief in doing more. In transcending expectations. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep‑rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.

We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology.

This  SME will be responsible for managing the end‑to‑end lifecycle of  solutions, including configuration, integration, customization, and performance monitoring. This role will collaborate with cross‑functional teams to deliver scalable workflows, dashboards, and automation that enhance productivity and operational efficiency.

Core Responsibilities include but are not limited to the following:

• Design, build, and optimize workflows, dashboards, automations, and integrations within
• Ensure data integrity, security, and compliance across all boards and workflows.
• Translate business requirements into scalable platform solutions.
• Partner with business leaders, project managers, and IT teams to understand needs and provide tailored solutions.
• Serve as a trusted advisor on platform capabilities and improvements.
• Provide training, documentation, and support to end‑users to drive adoption.
• Implement integrations between  and other applications.
• Drive automation strategies to improve efficiency and reduce manual work.
• Build and maintain dashboards and reports for executive‑level insights.
• Monitor KPIs and platform usage to identify optimization opportunities.
• Stay updated with new  features and capabilities.

Knowledge/

Experience and Skills:

• 5+ years of IT experience required, with 4 years of hands‑on experience with  in an advanced and administrative capacity.
• Proven experience designing workflows, dashboards, and automations on
• Strong understanding of technology trends and industry best practices that improve business processes and solution delivery effectiveness.
• Strong understanding of project management methodologies (Agile, Scrum, Waterfall).
• Experience with integrations using APIs, middleware, or custom solutions.
• Excellent problem‑solving, analytical, and communication skills.
• Ability to translate business requirements into technical solutions.
• Demonstrate flexibility and willingness to take on new responsibilities beyond , including other platforms, tools, or operational initiatives as required.
• Quickly learn and apply new technologies to support evolving business and digital transformation needs.

Minimum of a bachelor's degree; preferably, a degree in Computer Science, Engineering or adjacent fields. Advanced degree in in sciences, business administration, or pharmaceuticals is desirable.

• Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
• Strategic Thinking & Problem…