Director of Warehouse Operations

The Warehouse Director is a key member of the Manufacturing Support team and is responsible for overseeing the receipt, storage, and inventory management of raw materials, consumables, cell banks, drug substance, and related materials within a cGMP-compliant warehouse environment.

This role provides direct leadership, coaching, mentoring, and operational oversight to support biologics manufacturing in accordance with current Good Manufacturing Practices (cGMP).

• Lead, train, coach, mentor, and manage daily warehouse operations and team performance.
• Manage cGMP and non-cGMP receiving activities in accordance with established SOPs.
• Oversee inventory management using electronic inventory management systems.
• Coordinate transfer of materials between on-site and off-site warehouse locations.
• Maintain warehouse and receiving areas in an inspection‑ready condition.
• Develop, review, and approve SOPs related to warehouse and inventory management.
• Complete change control documentation and deviation investigations as required.
• Serve as a subject matter expert on applicable equipment and procedures.
• Participate in internal and external audits and regulatory inspections.
• Identify operational gaps and implement continuous improvement initiatives.
• Communicate effectively with internal and external stakeholders.
• Address complex cGMP compliance and regulatory issues.
• Ensure team members are properly trained on SOPs, systems, and equipment.
• Manage staffing, scheduling, and workload distribution.
• Support and collaborate with cross‑functional teams.
• Implement organizational systems, policies, and procedures.
• May be required to work shifts, holidays, and weekends.
• Perform additional duties as assigned.

• Minimum of 7 years of experience in cGMP warehouse operations, logistics, or supply chain management.
• Prior supervisory or people management experience.
• Experience using ERP‑based inventory management systems.
• Strong understanding of cGMP requirements related to warehousing and inventory.
• Excellent communication and presentation skills.
• Strong organizational and time management abilities.
• Valid driver’s license and acceptable motor vehicle record (if applicable to role duties).
• Demonstrated technical expertise, problem‑solving skills, and a continuous improvement mindset.
• Ability to work effectively with cross‑functional and multidisciplinary teams.

• 10+ years of combined experience in cGMP warehousing and/or logistics.
• Experience with SAP Inventory Management (IM) and Warehouse Management (WM).
• Lean / Six Sigma certification or experience.
• Strong ability to influence across organizational levels.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Project.
• Experience coordinating domestic and international shipments, including import/export activities.