Executive Director, Global Logistics Solutions Lead; North America
Listed on 2026-03-06
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Management
Healthcare Management -
Healthcare
Healthcare Management, Healthcare Administration
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, along with high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
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This role will report to the VP, Global Logistics Solutions (GLS) and is responsible for leading the GLS organization in the North America (NA) region, managing end-to-end logistics operations across multiple locations (including the PAF program in the US that reaches directly a significant amount of patients BMS supplies directly). This role has full accountability for In-Market 3PL management, regional supply points, and overflow warehousing, as well as clinical and cell therapy logistics.
The Regional Lead will ensure seamless coordination with enterprise functions-including Order-to-Cash (O2C), Commercial, RCO, Cell Therapy, Customs & Trade, and GLS Global Services-to deliver efficient, compliant, and patient-focused supply chain solutions. Key responsibilities include overseeing final-mile delivery to patients and clinical sites for all modalities, driving operational excellence, and fostering collaboration across the network.
- Act as the single point of contact to Market General Managers, commercial organizations and research and development leaders for ongoing and ad-hoc distribution topics with RCO, Pharma/Bio and Therapy internal stakeholders. Key market representation for Global Supply Chain.
- Coach and develop a team of high-performing employees, including maintaining appropriate training for their GDP activities and corporate requirements.
- For Cell Therapy and Clinical transactions, support the follow-the-sun principle in charge of shipments in NA even if shipments have not been originated or have customers in the region; supporting the other regional operations as appropriate and following physical flow of the transactions in the NA time zone.
- Drive end-to-end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers under the scope of responsibility, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
- Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer focused orientation and alignment, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
- Oversee warehouse and transportation management, including 3PL relationship and monitoring, cost control, issue resolution, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
- Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites, including support to overflow warehouses in support to our manufacturing network.
- Own distribution and effectiveness of US PAF (Patient Assistance Foundation) GMP & GDP & Internal/External Controls
- Coordinate stakeholders for supply from DC to customer, oversee potential reverse logistics and complaint resolution.
- Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors.
- Ensure GMP & GDP & Internal/External Controls
- Develop, execute and maintain Business Continuity Plans for all regional operations
- Be a designee for Vice President, Global Logistics Solutions to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed
- Travel Requirements As required ~ 30% of role.
- Bachelor's degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred
- 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable.
- Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight
- Proven ability to resolve complex conflicts and make sound, informed decisions under time-sensitive conditions.
- Demonstrated experience in leading teams and managing cross-functional stakeholders, including logistics operations, supplier management, and high-impact negotiations.
- Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence.
- Digital dexterity identifying and…
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