Senior Manager, Congress Engagement

Job Overview

At Bristol Myers Squibb, our employees often ask, "Who are you working for?"- a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

This is work that transforms the lives of patients, and the careers of those who do it. As a key member of the Congress Excellence Team, the Senior Manager, Congress Engagement will be instrumental in shaping and guiding the overall direction of the company's congress initiatives. This role drives cross-functional collaboration and budget management. Additionally, the role supports the strategic planning and coordination of specific components within the congress ecosystem, including sponsorship strategy, thought leader engagement execution, exhibition booth-build and content, educational activities, and pre- and post-congress deliverables.

The Senior Manager, Congress Engagement is responsible for championing effective execution across these diverse components, ensuring best practices are maintained, continuous improvement is achieved through congress metrics, and actionable insights are translated into impactful outcomes. Through the cultivation of strong partnerships and strategic collaborations, this role positions the Congress Excellence Team as a subject matter expert- ensuring alignment with organizational goals and enhancing the overall congress experience for both customers and stakeholders.

• Coordinate tactical sponsorship planning by aligning internal teams to ensure effective execution and results.
• Contribute to and uphold BMS congress standards to ensure consistent, high-quality, and efficient execution across all congress-related activities.
• Support the execution of the congress pre-planning operations roadmap and provide assistance to Senior Managers, Congress Operations, and Planning as needed.
• Support congress planning for major congresses as an Engagement Lead or Tactical Lead, as defined by the Director, while concurrently coordinating multiple Tier 1 and Tier 2 congresses, demonstrating exceptional multitasking and strategic oversight.
• Support the content development of congress communications and briefings.
• Engage proactively with cross functional colleagues to enhance planning and execution in all phases of the congress to drive continuous process improvement.
• Develop and implement Thought Leader Encounter strategies in collaboration with cross-functional teams, while leading the planning, coordination, and budget management for their execution at congresses.
• Lead overall booth exhibition, including booth planning, development of materials, booth staffing and budget management.
• Collect congress metrics and insights to drive outcomes to inform future decision making.
• Model BMS behaviors and company values at all organizational levels, serving as a role model and advocate.
• Travel as needed to ensure successful execution and implementation of congresses.

• Minimum of five years’ congress management experience or relevant experience in pharmaceutical marketing and/or medical affairs preferred.
• College degree required.
• Proven ability to lead without authority and influence across the matrix team.
• Excellent collaboration skills, employing a diplomatic approach to situations.
• The ability to think strategically, communicate clearly and negotiate with key stakeholders across a large cross matrix team.
• Demonstrate an innovative mindset, focusing on simplification, doing…