Operational Training & Process Specialist - Princeton, NJ

Operational Process Specialist

Princeton, NJ

The Operational Process Specialist plays a central role in strengthening training governance and operational standards across the manufacturing floor. You'll support Production, Quality, and HS&E teams by maintaining training systems, documentation, and compliance routines that keep operations running smoothly. This role also contributes to continuous improvement by analyzing performance data and helping to eliminate losses. It's a great fit for someone who enjoys building capability, improving processes, and supporting frontline teams.

Your key responsibilities

* Training governance - Maintain SOPs, work instructions, training documents, employee qualification records, and the Skills Matrix while coordinating onboarding, cross‑training, and annual/refresher training plans.

* Compliance management - Track and support Quality, Safety, HS&E, and Life Saving Rules training requirements, ensuring audit‑ready documentation and accurate compliance dashboards.

* Training operations - Manage training systems, schedule sessions with managers/SMEs, and uphold training KPIs and governance routines.

* Operational troubleshooting - Assist production teams with process issues, root‑cause analysis, and investigations into deviations, nonconformities, and operational losses.

* Performance analysis - Analyze downtime, delays, training gaps, and productivity data to identify improvement opportunities and support loss‑elimination efforts.

* Continuous improvement support - Contribute to efficiency, waste‑reduction, standardization, visual management, and new product/project implementation while collaborating across Production, Quality, Planning, Maintenance, and HS&E.

We bring

* Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen

* A chance to impact millions of consumers every day - sustainability embedded in all we do

* A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you'll work on what's next

* Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership

* A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on.

* A community where your voice matters - it is essential to serve our customers well.

You bring

* Educational foundation - Bachelor's degree in Engineering, Operations, Industrial Management, Business, or a related field, with strong Microsoft Office skills and experience using documentation and operational systems.

* Preferred qualifications - Lean Six Sigma Green Belt, SAP familiarity, manufacturing exposure, continuous improvement knowledge, and experience with training or compliance systems.

* Core experience - 2-5 years in manufacturing, operations support, training coordination, documentation control, or continuous improvement, with proven cross‑functional collaboration.

* Advanced experience - Background in root‑cause analysis, audit preparation, compliance support, KPI reporting, and operational performance tracking; intermediate to advanced English.

* Essential skills - Strong organization, prioritization, communication, ownership, attention to detail, problem‑solving, proactivity, adaptability, influence, teamwork, and an operational mindset.

* Desirable skills - Leadership potential, analytical thinking, training facilitation, continuous improvement mindset, and strong presentation/reporting capabilities.

The salary or hourly wage scale provided reflects the pay range dsm-firmenich expects to pay the successful candidate for the position. Individual pay offered will be based on the applicant's job-related skills, experience, relevant education, or training, and primary work location. Salary $40.00-$50.00.

In addition to base salary, we also offer a comprehensive total rewards package, inclusive of annual incentive pay, a retirement savings plan, health care coverage, paid time off, recognition programs and a broad range of other benefits. All benefits and incentives are subject to eligibility requirements.

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