Quality Assurance; QA Consultant

Quality Assurance (QA) Consultant

The role of a Quality Assurance (QA) Consultant involves ensuring that end-to-end solutions meet high standards of quality, reliability, and business value. Designing and executing test strategies across various workflows. Collaborating with Technical Consultants, Business Process Consultants, and Project Managers to support both internal development and customer UAT. Documenting defects clearly, tracking resolution, and retesting fixes to ensure delivered solutions meet customer expectations, compliance, and usability standards.

Partnering with Business Process Consultants to ensure acceptance criteria reflect business outcomes. Supporting customer UAT planning and execution, facilitating defect triage and resolution. This role combines hands-on test execution with advisory and collaboration skills, making it a crucial part of the Service Now team's efforts to maintain the stability, functionality, and efficiency of Service Now implementations within an organization. Diverse Lynx LLC is an Equal Employment Opportunity employer.

All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.