Sales Lead, Part-Time - Palmer Square

Overview

Is this job for you: Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance.

As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business:
People, Sales, Visual Merchandising, and Operations.

What you’ll do:

Customer Focused

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Drive guest capture and retention; maintain up-to-date client information, requests and product feedback.

Business and Financial Acumen

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal insight to drive results.

Builds Networks

• Plan & execute in-store events in partnership with Store Leader.
• Develop and maintain presence within local community.

Oversee the Lifecycle of Product

• In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store.
• Receive Inventory - Receive scheduled shipment of products to a store.
• Cycle Counts - Perform inventory audits and discover any inventory discrepancies.
• Transfers - Transfer inventory from one store to another or Warehouse.
• Perform Adjustments - Adjust stock on hand at your store for various reasons.
• Manage regularly scheduled store Inventories.

Oversee Operational Excellence

• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc.
• Create a disciplined culture that is focused on operational excellence.
• Ensure timely execution of company directives & initiatives.
• Utilize available resources consistently and effectively.
• Collaborate with Leadership Team for monthly supply orders.

Execute Monthly Store Assessment

• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader through solution-oriented planning.

Execute Floorsets

• Ensure updates requested by the Visual Team are made through planning and delegation with the team.
• Translate and implement company directives to create engaging floor spaces.
• Guide store team on a weekly basis to showcase merchandising updates.

Drive Visual Standards

• Maintain a neat and well-organized space to ensure seamless merchandise flow.
• Represent and reinforce the brand in a positive manner through strong visual presentation.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.
• Work in tandem with the Visual Team to maximize real estate, driving sales growth.
• Execute window and marketing updates.

Motivate & Inspire

• Acts as a true Leader on Duty while in the business.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & builds trust.
• Understands when to take action and when to escalate.

Build and Develop Engaging Teams

• Drive and uphold our epic people-centric selling strategies & cultures.
• Partner with Store Leader to ensure opportunities for success are being addressed through timely touch bases.
• Assess strengths & developmental opportunities of team.
• Provide timely and actionable coaching & feedback.
• Lean in with Store Leader to make schedules accommodating for peak times/seasons.
• Assist with sourcing, recruiting, and bringing aboard top talent.

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.