Stylist; Palmer Square

As a stylist, you are a true gorjana ambassador. You wear, layer, and style looks for our customers, creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge, and the art of layering to life through intentional customer service. This store is set to open August 2026.

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver an exceptional customer experience to ensure we create brand loyalty and build lasting relationships with all customers.
• You are aware of customers at all times and are responsible for holding keys to case lines in accordance with best practices and LP strategies.
• You are solution‑oriented, using the resources available to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied.
• You may be asked to deescalate/report customer service concerns or incidents and submit an incident report as they occur.

• You wear gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions.
• You confidently present curated styling choices to guests, highlighting intentionality, versatility, and personalization to their needs.
• You leverage deep product knowledge and intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key – we don’t force or compete for sales, we turn every footstep into an opportunity.
• You are self‑motivated and seek to better your personal performance and that of your team each day.
• You take pride in owning your progress and utilize internal resources to develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team‑selling on the sales floor.
• You contribute to our people‑first approach by being positive, helpful, and respectful to others.
• You exhibit a team‑player mentality and enjoy working with teammates toward a common goal.
• You look for opportunities to pitch‑in, supporting your team, store leadership, or customers.
• You thrive off receiving feedback and use it for personal and professional growth, respecting leadership direction.

• You leverage technology (POS) to support daily store operations and stay attentive to timelines and updates.
• You maintain floor standards by following visual directives and pride in the store environment.
• You restock and complete tasks during downtime to support sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring a smooth experience.
• You assist with receiving weekly allocation shipments in a timely manner.
• You keep service standards and policies front of mind when servicing customers.
• You handle team equipment carefully and apply best practices for securing tech.
• You may be asked to open and close the store, requiring responsibility for a store key and alarm code.
• You may be asked to assist with labeling or re‑ticketing of items as needed.

• You conduct weekly cycle counts to maintain inventory accuracy.
• You execute monthly floorset directives for new product launches.
• You handle weekly cash deposits with precision.
• You facilitate the weekly return of warranty items to the warehouse.
• You contact the appropriate business partners for resources and guidance as needed.

• Love for the gorjana brand.
• Must be 18 years of age or older.
• Must be flexible to work a variety of shifts, including evenings, weekends, or holidays as needed.
• Ability to lift or move at least 50 lbs.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least 6 hours per shift.
• Must be legally authorized to work in the country where the store is located.
• Ability to open or close the store.