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Retail Experience Lead (Pet Care & Loyalty

Job in Princeton, Mercer County, New Jersey, 08543, USA
Listing for: PetSmart
Full Time position
Listed on 2026-08-14
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Merchandising, Retail Sales
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Retail Experience Lead (Pet Care & Loyalty)

Pet Smart in Princeton, NJ is hiring a Retail Customer Service Lead (Key Holder) to deliver exceptional pet parent service while upholding our mission and standards. You will drive loyalty, promotions, and engagement across the store, with shared responsibility for safety, cleanliness, merchandising, and associate participation.

The role emphasizes people leadership, event coordination, and live pet sales, while requiring flexibility to work evenings, weekends, and holidays.

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