Store Manager (Palmer Square

As the Store Manager, you are responsible for the store’s overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values oriented, strong talent developers, and have a passion for our brand.

This position will be located in our brand new store in Palmer Square, opening Summer 2026.

• Overall store performance and KPI oversight
• Serve as brand ambassador by showing passion for the brand, educating customers on our history, and being knowledgeable about our products and the industry as a whole
• Create effective action plans to maintain or improve performance
• Build new and repeat business through customer clienteling
• Lead training and development initiatives
• Recruit, onboard, and develop both internal and external talent
• Communicate in a style that energizes and encourages teamwork
• Foster accountability and trust through collaboration and idea sharing
• Communicate new initiatives and goals clearly and timely
• Deliver an outstanding customer experience for all customers
• Set and model the tone for team presentation and personal presence each day
• Guide customers through return policies while prioritizing overall experience
• Respond quickly to customer complaints and concerns in a professional, resolution‑oriented manner
• Lead execution of brand visual standards and updates
• Execute daily store operations efficiently
• Schedu le team members to meet business and budget needs
• Manage store inventory with detail and organization per SOPs
• Lead opening and closing duties as required

• Adaptable and able to manage change easily
• Highly organized with excellent time‑management skills
• A keen eye for spotting and recruiting talent
• Motivated and results‑driven
• Coachable and receptive to feedback
• Passionate about the gorjana brand
• At least one year of experience in a retail leadership position
• Must be over the age of 18
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist and reach comfortably
• Ability to stand and/or walk for at least 6 hours per shift
• Flexible to work nights, weekends, and holiday shifts as needed
• Availability for full‑time hours

• Salary range $75,000 – $85,000 (range may vary based on experience)
• Commission and bonus opportunities
• Employer‑sponsored medical, vision, dental and life insurance benefits for employee + family
• Generous employee discount and product perks program
• Maternity and disability benefits
• 401(k) and matching program* (waiting period applies)
• Paid vacation and sick time
• Opportunities to grow with the brand and develop your skills

As set forth in gorjana’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We participate in E‑Verify to confirm employment eligibility for all new hires. E‑Verify compares information from your Form I‑9 to official records to confirm authorization to work in the United States.