Regional Sales Coordinator

Position Summary

The Regional Sales Coordinator works closely with the Enterprise Sales Team to ensure clients experience a first-class relationship with Dow Jones and support smooth operational processes for B2B sales of The Wall Street Journal, Barron's, Market Watch, Investor's Business Daily, Financial News, and Private Equity News. Interaction with clients is via telephone and email as needed.

• Compile regular or ad-hoc reports for client partners and internal teams
• Prepare usage reporting in partnership with internal teams
• Partner with local account teams to resolve billing issues

• Within the CRM, prepare and submit all Sales Order Forms meeting specific billing requirements for new accounts, retention accounts, additional services, closed accounts, address and contact changes
• Collect confirmation documents to verify customer orders, cancellations or changes
• Scan Order Forms, contracts and all related information, plus update information in global CRM system

• Work with sales to initiate product trials
• Source PDF sales agreements and digital invoices for clients, internal stakeholder reviews or external PwC financial audits
• Act as liaison for new and existing customers through follow-up to ensure correct service levels and rates are applied
• Copy and distribute fully executed terms of agreement to customer
• Communicate with clients to resolve user count and service discrepancies

• Special projects as requested by sales management and sales teams

• Minimum of 3 years of proven success in customer engagement or B2B sales
• Exceptional written and verbal communication skills, both internally and client facing
• Proven ability to multi-task and adhere to tight deadlines in a fast-paced, collaborative environment
• Excellent organizational skills with a keen attention to detail
• Experience using CRM tools, specifically Salesforce
• Proficiency in Microsoft Office & Google suites

Princeton, NJ (Full time)

Base Pay Range: $55,000 – $70,000.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets.

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email ta Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.