Senior Software Pre-Sales Engineer

Job Description

Works under the direction of sales leadership as a customer-facing technical sales resource supporting the sale of UL Solutions ULTRUS™ software products. The role partners with account executives throughout the sales cycle to understand customer needs, lead business and technical discovery, demonstrate product value, shape the proposed solution approach, and help customers make informed investment decisions.

• Partners with account executives in a multi-to-one coverage model to support a defined territory, named account list, or strategic sales pursuit, with primary pre-sales focus on ULTRUS Product Stewardship and flexibility to support adjacent ULTRUS solutions as required.
• Leads structured business and technical discovery with prospective and existing customers to identify pain points, confirm requirements, qualify solution fit, assess deal risk, and define value drivers.
• Owns and delivers tailored software demonstrations, from executive-level value narratives to deeper workflow walkthroughs, showing how ULTRUS solutions address customer business, operational, and compliance needs.
• Supports the development of customer-facing business cases, value quantification models, ROI inputs, and technical justification materials that support investment decisions.
• Shapes the front-end solution approach by translating customer requirements into a clear solution narrative, documenting key requirements, defining scope assumptions, identifying configuration considerations, and aligning internal specialists on the recommended path forward.
• Establishes trusted technical advisor relationships with customer stakeholders across practitioner, management, technical, and executive audiences.
• Collaborates with account executives to develop pre-call plans, define discovery objectives, and prepare customer-specific demonstration scenarios that reflect identified business challenges.
• Leads or contributes to functional and technical responses for RFIs, RFPs, security reviews, and other customer evaluation processes, coordinating input from Sales, Product, Services, Legal, Security, and other internal specialists as needed.
• Maintains working knowledge of relevant markets, customer workflows, regulatory drivers, product capabilities, competitive positioning, and industry trends to position ULTRUS solutions effectively.
• Documents discovery findings, customer requirements, technical qualification notes, risks, assumptions, and next steps in Salesforce to support opportunity progression, internal alignment, and post-sale continuity.
• Supports the transition of closed-won opportunities to Services, Implementation, and Customer Success by clearly communicating customer objectives, proposed solution approach, agreed scope, assumptions, and implementation considerations.
• Participates in sales team meetings, deal reviews, pipeline reviews, and forecast discussions to provide technical sales perspective on opportunity quality, solution fit, deal risk, and sales stage progression.
• Maintains current knowledge of ULTRUS product releases, platform enhancements, AI-driven capabilities, and roadmap themes so demonstrations and customer messaging remain accurate and relevant.
• Develops and improves reusable pre-sales assets, including discovery guides, demonstration flows, objection handling, value messaging, and customer-facing examples to improve repeatability across the sales team.
• Read and follows the Underwriters Laboratories Code of Conduct and follows all physical and digital security practices.

None of the foregoing information in any way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. Duties are not necessarily comprehensive and are subject to change at any time at the discretion of management.

Consult the position qualification for this job when using the position profile for hiring, transfer, or promotion decisions or when providing career guidance.

• Bachelor’s degree in business, information technology, computer…