Account Manager, Coface Global Solutions; CGS

Account Manager, Coface Global Solutions (CGS)

• Full-time
• Department:
  Commercial - 002
• Contract type (job boards):
  Permanent contract
• Compensation: USD 90000 - USD 120000 - yearly

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions:
Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions:
Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

As our Global Solutions team continues to expand, we are seeking a highly motivated and client-focused Account Manager to join our North American team.

The Account Manager is responsible for managing and developing relationships with key clients and their intermediaries to maximize client retention, revenue growth, and portfolio profitability. This role serves as a trusted advisor and primary point of contact, ensuring an exceptional customer experience while identifying opportunities to expand client engagement through additional Coface products and services.

The successful candidate will possess strong commercial acumen, relationship management skills, and an understanding of current economic trends and their impact on the credit insurance market.

• Develop and maintain strong, long-term relationships with clients and intermediaries through proactive engagement and regular communication.
• Serve as a trusted partner by responding promptly and effectively to client inquiries, concerns, and service needs.
• Identify and promote relevant Coface solutions, products, and services through ongoing client interactions and onsite visits.
• Drive client satisfaction, retention, and organic growth within the assigned portfolio.
• Partner with clients to understand evolving business objectives and deliver value-added solutions.
• Act as the primary relationship owner and central point of contact for clients and intermediaries.
• Prepare and manage renewal strategies, contract renewals, and business expansion proposals.
• Coordinate and oversee the implementation of global programs for newly acquired clients.
• Monitor portfolio performance and profitability, identifying opportunities to improve results and strengthen client outcomes.
• Collaborate with internal teams to ensure consistent execution and high-quality service delivery.
• Support the prudent underwriting and commercial management of credit insurance business in accordance with Coface Group standards.
• Ensure compliance with internal policies, regulatory requirements, and industry best practices.
• Maintain a strong understanding of market conditions, credit risk trends, and their impact on client portfolios.

• Bachelor's degree required.
• Degree in Finance, Business Administration, Economics, Banking, or a related field preferred.
• MBA or advanced business degree is a plus.

• Minimum of 3 years of account management, client relationship management, or commercial insurance experience within the credit…