PC Network Support Tech

Requisition : R

• Category: Information Technology

• Location: Rocket Center, West Virginia, United States of America

• Clearance Type: Secret

• Telecommute: No - Teleworking not available for this position

• Shift: Days (United States of America)

• Travel Required: Yes, 10% of the Time

• Positions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future, and have fun along the way.

Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work.

The Northrop Grumman Enterprise Services organization is seeking an experienced PC Network Support Technician 3 at its Rocket Center, West Virginia location. (We may also be able to consider candidates at level 4, depending on the years of experience they bring.)

The selected candidate will work with the ITS Network and EDN teams to identify and pursue possible connectivity to Enterprise Distributed Network (EDN) in a Manufacturing environment. He/she will work with EDN resources to find ways to automate as much of the patching and virus updates as possible.

Additional Duties May Include:

Basic Qualifications for Level 3:

• High School diploma or equivalent and a minimum of 4 years technical support experience.

Basic Qualifications for Level 4:

• High School diploma or equivalent and a minimum of 6 years technical support experience.

Remaining Qualifications for Both Levels:

• Customer relationship experience - must have a passion for customer support.
• Must be able to lift and carry a minimum of 50 lbs.
• Must be able to spend an entire work day on their feet (walking, standing, crawling under desks/equipment).
• Must be able to obtain/maintain DoD classified clearance.

Preferred Qualifications:

• Strong troubleshooting and problem-solving abilities.
• Understanding of NIST 800-171 and CMMC compliance and controls.
• Implementation and management of controls for compliance to NIST 800-171 and CMMC.
• Prior experience supporting Operations in a Manufacturing environment.
• Strong verbal and written communication skills.
• Ability to complete multiple simultaneous projects in a timely manner.
• Self-starter/Quick learner/self-directed.
• Work with minimal supervision in a fast-paced environment.
• Current DoD clearance.

Salary Range: $51,200 - $85,400

Salary Range 2: $60,800 - $101,400

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.