Utility Worker

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

The Utility Worker position exists to perform a variety of tasks to ensure efficient and reliable operation, maintenance, protection and appearance of all pipelines; services hydrants, valves and other appurtenances.

• Perform all functions of the position in a safe and conscientious manner, with constant regard for the safety of fellow employees and the general public.
• Erect barricades and place safety lights around work sites to protect workers from street traffic; may flag traffic as required.
• Ensure sites are secure before leaving Interprets system maps and field locates water company assets, remove and install water meters.
• Inspects, disassembles, and repairs damaged or malfunctioning control devices of water distribution systems, using hand and/or power tools.
• Breaks up pavement, using air hammer or other tools; manually digs ditches in preparation of laying or removing pipe or service lines; maneuvering pipe sections, valves and fittings into position.
• Must be able to lift and maneuver equipment and materials of varying weights up to 100 lbs.
• Backfills excavations using compaction equipment on dirt, crusted stone and cold-mix; may operate small backhoe.
• Reads meters and ensure readings are properly recorded.
• Inspect meters, valves, hydrants, and pipes to detect leaks or malfunctioning.
• Tighten pipe connections to prevent leaks using wrenches and other hand tools as required.
• Use technology to prepare requisitions and/or reports to appropriately maintain service records.
• May be assigned to perform responsibilities either individually or in conjunction with other employees.
• Performs other duties as assigned.

• Must basic geographical knowledge of company's service area and must be adaptable to variations in topography and weather conditions.
• Working knowledge of company policies, procedures and safety practices as well as regulations regarding confined spaces.

• High School Diploma or GED.
• Possess the ability to operate company equipment and vehicles necessary for completion of assigned responsibilities.
• Must possess 5 years of experience as a Utility Worker.

Join American Water… We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.