Welcome Center Coordinator

WELCOME CENTER COORDINATOR

LOCATION: Crook County High School and Crook County Middle School

START DATE: August 31, 2026

DAYS &

HOURS:

8 hours per day; 180 days per year

Final date to receive applications: 4:00 pm, Friday, August 14, 2026

Welcome Center Family Support Coordinator

As Assigned

Director of Special Programs

Non-Exempt

Provides community support to families utilizing the Welcome Center services including, but not limited to: bi-lingual customer service, district information and orientation, district and community education program registration processes, and early childhood screening. Assist with providing a culturally inclusive and welcoming environment by performing the following duties.

• Greets visitors, ascertains nature of business, and directs visitor to appropriate person or programs.
• Assists patrons via telephone in making connections to staff, buildings, and/or district programs.
• Identifies common themes of customers' inquiries and recommends any necessary information sessions and/or communications to the Director of Special Programs.

• Provides bi-lingual support to patrons and as needed.
• Prepares and translates correspondences as directed.
• Interprets at meetings and sessions upon request of the Director of Special Programs.
• Records school messages in language(s) other than English.
• Advises the Director of Special Programs on needed modifications or new services necessary in order to better service multi-lingual families.

• Maintains all aspects of communications for the Welcome Center including, but not limited to: mailings, reports, databases, records, forms, letters, school correspondences, attendance, memorandums, and other materials.
• Assists with advertising and other promotional materials and marketing ideas for school and District communications.

• Receives and processes registrations through a variety of available formats.
• Assists the early childhood screening process by coordinating appointments and schedules of the various stakeholders.
• Provides support for district census and enrollment.
• Maintains data related to student files, school event calendars, and other information related to Welcome Center and district needs.

• Attend all in-services, workshops, orientation, and staff meetings.
• Maintains schedule of trainings and meetings.

Performs other work related duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED) and a minimum of three years providing customer service preferred.
• Excellent organizational, grammar, and computer skills are required.
• Skill in developing and maintaining effective working relationships with supervisors, co-workers, other staff, students, and members of the public is essential for success.

• Ability to read, speak, and write proficiently in English and Spanish required.
• Ability to read and comprehend basic instructions, short correspondence, and memos.
• Ability to write basic correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

• Must have current Driver's License.