Outreach Coordinator

About the Job

The Outreach Coordinator position serves as the coordinator for services to children enrolled in the Outreach program, including recruitment, enrollment, home visitation, social play groups and respite care. The Outreach Coordinator provides program case management services to children and families that include health social services, and parent education in compliance with Relief Nursery Standards, and other federal and state regulatory agencies.

You believe that every child deserves the best start possible. You believe that parenting is hard even in the best circumstances. You care about children who have experienced trauma and want to work to support vulnerable families to succeed. You enjoy working with children in a trauma informed workplace and a therapeutic classroom environment. You are motivated to engage with families and offer resources so that families are supported in nurturing their child’s emotional, physical, and intellectual development.

Mountain Star Family Relief Nursery is a local non-profit that has been in Central Oregon for 20 plus years. We are a strength-based child abuse and neglect prevention program to support families with children ages 6 weeks through 5 years. We provide high quality trauma-informed care and services for children and families experiencing high stress. Services include a therapeutic classroom emphasizing social-emotional development, home visits, parenting classes and other full wrap‑around services.

• Caring – welcoming, trauma‑informed, non‑judgmental, family‑focused, compassionate, honest, and fun.
• Collaborative – engaged with clients, supporters, program partners, and communities.
• Excellence – committed to quality programs, current research, continuous learning, and robust evaluation.
• Inclusive – seek out and value diverse perspectives, understand and address systemic barriers equitably.

Mountain Star offers a comprehensive compensation and benefit package that includes 100% employer paid medical, vision, prescription, and dental coverage (premium value of $772 monthly), Simple IRA Retirement Plan match up to 3%, vacation and sick pay accrued semi-monthly, 11 paid holidays, Oregon Paid Leave covered in full, Wellness Reimbursement Program, and a Short-Term Disability Plan. Mountain Star offers a professional, agile workplace with a primary goal of being a workplace of choice.

It provides excellent leadership that aligns strategies with the company's mission statement, core values, employee autonomy, trauma‑informed workplaces, a culture of transparency, wellness days, learning and development opportunities.

• Wellness Days & Team Appreciation Days
• Professional growth opportunities
• Continuing Education
• Diversity, equity, and inclusion initiatives
• Engaging, purposeful, values-based work
• Meaningful connections
• Work/life balance
• Focus on well-being & health
• Positive, supportive work culture
• Autonomous schedule

• Engage with new and currently enrolled families through recruitment activities, recurring play groups, consistent text/phone/email messages, and provision of basic needs supports and weekly respite classes
• Conduct (at least) monthly home visits with each family, including supports such as referrals, supplies deliveries, empathetic listening, parent education, and family goal setting
• Complete all required assessments; maintain current and accurate records of all family data, assessments, and files; and finish all necessary data entry and program reporting in a timely fashion
• Occasional parent support/education or other events on evenings and/or weekends
• Strictly maintain confidentiality of families, coworkers, and community partners
• Advocate for Relief Nursery programs and families through a deep understanding of Relief Nursery values and mission, in communication with community members, and by encouraging families toward self‑advocacy
• Engage in professional development via organization-led and personal development opportunities
• Maintain an average case load of 12 families
• Work in close partnership with program manager and…