DIrector Of Operations

Director Of Operations

A respected restaurant group is seeking a seasoned operations leader to oversee multiple locations. This is a pivotal opportunity to drive operational excellence, profitability, and guest satisfaction while shaping the growth and leadership culture of the organization.

• Competitive salary based on experience
• Performance-based bonus opportunity
• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k) and/or retirement benefits
• Management development and career advancement opportunities
• Additional benefits may be available based on the franchise organization

• Minimum 4–5+ years of proven McDonald's multi-unit leadership experience
• Significant tenure operating within the McDonald's system at an organizational scale
• Demonstrated success managing multiple restaurants and sizable leadership teams
• Strong command of P&L performance, labor management, food cost control, staffing, guest experience, and company standards
• Deep understanding of McDonald's systems, corporate expectations, and operating standards
• Exceptional relationship-building skills across all levels, including leadership, ownership, and partners
• High personal accountability and strong sense of ownership for performance results
• Excellent judgment and decision-making in complex people and operational matters
• Complete transparency with ownership, providing clear context and actionable recommendations
• Ability to operate independently and solve challenges proactively
• Track record of developing managers, multi-unit leaders, and future organizational talent

• Hamburger University certification preferred
• Previous experience at the General Manager, Area Supervisor, or Director level within the McDonald's system

• Provide leadership and direction to Restaurant General Managers across multiple locations
• Analyze P&L statements, sales trends, and key financial metrics to drive profitable performance
• Develop and execute business plans to achieve operational and financial goals
• Coach and mentor managers, building a pipeline of future leaders
• Ensure strict adherence to food safety, cleanliness, service, and operational standards
• Conduct regular site visits, operational reviews, and performance evaluations
• Partner with ownership on strategic planning, budgeting, and forecasting
• Support recruiting, retention, and talent development initiatives
• Promote a positive culture focused on guest satisfaction and team engagement