Assistant Manager

Position Overview

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important around here - TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around, join our herd!

Apply today and be part of the Bou Crew.

• Demonstrate the DOING of Team Member and Shift Leader with ease, enthusiasm, and excellence
• Develop understanding of the business to the level of a General Manager over the course of a year
• Spark joy for everyone who walks into the store, creating real connections that last beyond the immediate interaction, and teach the team to do the same
• Champion an environment that fosters goal‑surpassing speed through effective deployment, in‑the‑moment problem solving, and team motivation
• Take responsibility for hitting sales goals through the connection between speed and service
• Take the lead on problem resolution, show calm, professionalism, emotional maturity, and a commitment to listening to understand
• Make connections between day‑to‑day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
• Organize, execute, and improve upon administrative tasks and connect daily/weekly/monthly administrative tasks with overall business success
• Be responsible for all store funds while on shift by enforcing cash‑handling policies
• Place, receive, and verify orders; conduct inventory; control waste, dates, and rotate inventory when necessary
• Think holistically about the success of the store—focusing on not just your shift, but the next one and beyond
• Seek not just to solve problems, but to understand root causes of the problems to create sustainable change
• Bring the Core Values to life in all that you do:
  Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Fully embrace growth and development in this role, bringing humility and curiosity to the team and role
• Bring curiosity and a learner's mindset to the role and leadership; ask questions:
  What do I want to learn? What else can I do? What other experiences can I have?
• Takes ownership for their own development and is hungry for feedback and to get better
• Lead with a global view of the Caribou brand (evolving from shift to store to district to company)
• Be a relentless culture champion, bringing the purpose and values to life in every interaction
• Build an open and trusting relationship with the GM
• Bring a competitive fire to the role, seeking to hit or beat goals and win the game of creating day‑making experiences

• Required:
  
  1–3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

• High school diploma or GED equivalent
• Valid driver’s license and reliable transportation
• 1 year of supervisory experience

The physical requirements for this position are hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and standing for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.

$16.52 - $27.53 per hour

4100 Village Lake Dr, Prior Lake, MN 55372

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

If you have a disability or special need that requires accommodation, please let us know.