Case Manager - Safe Harbor Emergency Shelter

Mission:

The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

• Hiring Salary Range: $23.13-$26.00/hour based on qualifications
• Job Type: Full-Time, Non-Exempt
• Location:
  
  Southwest Suburbs
• Hours/Days:
  Mon-Fri 9:00-5:00 with occasional on-call weekends.
• According to Minnesota State Administrative Rule , Subp. 6,C, employees of Children's Residential Facilities must be at least 21 years of age.
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, have a safe and reliable vehicle, be able to successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements.

This position is responsible for the case management for The Link’s Passageways Emergency Shelter and Program which provides emergency shelter for youth who have been commercially sexually exploited. The Case Manager will ensure high quality case management and programming, including groups and social and recreational activities. The Case Manager is responsible for working directly with commercially sexually exploited and trafficked young people, ages 12-17, who have experienced homelessness, trauma and disenfranchisement and who will need high level case management supports to assist them in progressing toward their goals and accessing resources and services needed to stabilize and recover.

In addition to case management the Case Manager is responsible for developing, supporting and implementing youth programming that is culturally competent and grounded in positive youth development, harm reduction, and trauma-informed care.

• Develop Individualized Service Plans for 8 youth in shelter, track and document incremental progress toward the achievement of goals.
• Support and advocate with youth in the community
• Meet daily/weekly with youth to identify service needs and provide support
• Provide clear and daily communication with Program Manager and other team members to ensure holistic, consistent supports and services are in place
• Ensure case management supports focus on safety, health, recovery, and stability and individualized goals
• Provide one-on-one and group supports
• Complete progress/case notes and maintain participant records.
• Provide crisis intervention services during regular work hours as needed.
• Along with Program Manager, research, and implement program improvement and expansion and identify trends in population or service interventions
• Create and maintain a community and culture that is warm, welcoming and supportive of all youth 24-7
• Provide support services around family reunification, when possible
• Participate in committees as appointed internally and in the community
• Participate in a monthly on-call rotation for the shelter.
• Provide assistance with shelter shift coverage in situations where the shelter is short staffed as available and coordinated with the Program Manager.

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• All other duties as assigned