Field Service Technician

This position is responsible for the installation, inspection, troubleshooting, calibration, and service of customer instrumentation and controls. Ideal candidates will be able to work inside or outside as required by instrument location and based on scheduled visits and emergency conditions. Complete, accurate, and detailed service reports will be submitted upon completion of each service or emergency visit(s). Field Service Technicians are expected to provide technical leadership, expertise, troubleshooting, support, and training to support plant operations as well as service demands.

Join the second-generation team of Knapp Engineering, Inc., and experience personal and professional success. Our company is a full-service Process Automation and Control System Integration firm, serving the municipal and industrial markets throughout the northeast for over 35 years. Knapp Engineering has grown into an industry leader in Connecticut and surrounding states by providing superior control panels and automation solutions. With our recent acquisition of Introl, we also provide service support, PLC & HMI modifications, troubleshooting and calibrations in the municipal and industrial markets.

• (3) years of related experience (i.e. treatment plant operations, chemical plant operations, lab technician, construction trades, etc.)
• Familiarity with instrumentation installation, maintenance, troubleshooting, repair, configuration, etc.
• Ability to lift 50+ lbs.
• Ability to successfully complete Confined Space Certification and Haz-Comm course
• Valid Driver’s License

• Able to install, set up, calibrate, troubleshoot a variety of instrumentation such as:
  Flow, pressure, and level indicators; pH, dissolved oxygen, and chlorine analyzers
• Familiar with low voltage as well as 120-240-volt circuits and controls
• Ability to read and interpret blueprints and schematic wiring diagrams
• Ability to use hand tools for cutting, drilling, sawing, etc. as it relates to the installation of equipment
• Must be self-motivated, dependable, and able to work independently as required
• Working knowledge of Microsoft Office (specifically Word & Excel)
• Basic knowledge of electrical drafting software
• Working knowledge of instruments, typical municipal and industrial waste treatment processes
• ISA CCST Level 1 Certification (preferred)
• Must have strong technical and communication skills
• Must be able to lift and carry up to 75 lbs. and access instruments on tanks & sumps as required
• Confined Space Certification (preferred; training can be provided for certification)
• Team collaboration and training
• Field instrumentation knowledge, testing, and calibration
• Knowledge of flow, level, pressure and analytical instrumentation
• Control panels and system wiring and troubleshooting
• Experience with CAD drafting software

• Field service of control panels, instrumentation, and associated field wiring
• Instrumentation initial startup, calibration, and troubleshooting
• Troubleshooting instrument loops, 2-wire & 4-wire
• Interfacing with customers for technical support (on-site, phone, email, etc.)
• Provide field service for customer requested and scheduled service calls