Receptionist, Customer Service​/HelpDesk

VENEZIA NAIL SPA located at 861 S Preston Rd Prosper TX 75078

The spa is known for delivering exceptional nail care and beauty services to diverse clients. With a focus on creating a welcoming and relaxing environment, VENEZIA NAIL SPA is dedicated to customer satisfaction. The company prides itself on professionalism and exceptional service to foster long-term client relationships.

This is a full-time, on-site Receptionist / Customer Service role based in Prosper, TX. The role involves managing front-desk receptionist duties, including greeting clients, scheduling appointments, and answering phone calls. The individual will be responsible for ensuring excellent customer service, addressing client inquiries, and maintaining a neat and welcoming reception area. Additional clerical support tasks may be necessary to ensure smooth daily operations.

• Strong Phone Etiquette and Receptionist Duties skills
• Proficiency in Clerical Skills, such as handling scheduling and organizing tasks
• Exceptional Communication skills, both verbal and written
• Excellent Customer Service experience with a focus on providing a positive client experience
• Ability to multitask and work effectively in a fast-paced environment
• Basic computer literacy, including familiarity with scheduling or office software
• Previous experience in a spa or salon setting is a plus