District Technician - Technology

District Technician - Technology )

Prosper ISD Technology – Prosper, Texas (Open in Google Maps)

Job : 5728017

Final date to receive applications: Posted until filled

Posted: May 20, 2026 5:00 AM (UTC)

Starting Date: Jul 6, 2026

Minimum Salary: $45,181 / Days: 224

Primary

Purpose:

Perform Tier 2 technical support including, but not limited to, installing, troubleshooting, and repairing hardware and software applications, peripherals, and audio/visual equipment. Assist with troubleshooting networking equipment, cyber and physical security systems. Respond to work order requests by diagnosing and repairing audiovisual and computer hardware/software issues. Work closely with campus personnel and other technical staff. Offer technical support on‑site, via phone or email.

Education/Certification:

• A+ Certified (required or to be achieved during the first year of employment)
• Network+ (preferred)
• Microsoft Certified Desktop Support Technician (preferred)
• Google Level 1 (required)
• Google Level 2 (preferred)
• High school diploma or GED
• Clear and valid driver’s license

Special Knowledge/

Skills:

• Working knowledge of computer hardware troubleshooting and repair
• Knowledge of software applications and processes
• Working knowledge of audio and video equipment principles
• Ability to install, maintain, and repair computing and peripheral equipment
• Understanding of networking, communications, and cyber/physical security systems
• Ability to update and maintain accurate inventory and documentation
• Customer service and communications
• Understanding of Google Apps for Education
• Understanding of Apple equipment

Experience: Three years of work experience installing, maintaining, and repairing computing equipment in general, preferably in a K-12 environment.

Installation, Maintenance, and Repair

• Install and upgrade computers and peripherals, including printers.
• Install and configure software.
• Install Audio/Visual equipment, including interactive televisions, projectors, and audio systems.
• Relocate computer hardware, peripherals, and equipment.
• Assist with installation and troubleshooting of network peripherals and equipment.
• Assist with troubleshooting and operation of cybersecurity and physical security systems.
• Assist with the installation, maintenance, troubleshooting, and repair of communications systems.
• Assist with configuration and deployment of mobile devices.
• Diagnose and repair district-owned equipment, including printers, computers, and physical security systems.
• Reconcile enterprise management systems to maintain accuracy, including locations, models, serial numbers, MAC addresses, etc.
• Service equipment according to the established preventive maintenance schedule.
• Maintain accurate, updated records in the inventory/helpdesk system to track equipment, parts, and materials.
• Maintain accurate records in the helpdesk ticketing system regarding equipment repairs, troubleshooting, and general time spent performing duties.

Safety

• Operate tools and equipment according to prescribed safety procedures.
• Follow established safety procedures and techniques to perform job duties, including lifting, climbing, and carrying.
• Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.

Other

• Respond to after‑hours emergencies as needed.
• Perform other duties as assigned.

Supervisory Responsibilities: None.

Equipment Used: Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including printers. Must be able to scale and perform technical duties on ladders.

Working Conditions: Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent district‑wide travel. Occasional prolonged and irregular hours. Ability to lift at least 50 pounds.

• Citizenship, residency, or work visa required.