Regional Sales Manager

Job Summary

Responsible for all marketing and sales, installation and service of Kent Moore Cabinets, Ltd. custom-built cabinetry within a region.

• Provide guidance, leadership and direction for all employees in the region.
• Direct supervision of sales, service personnel, and office staff.
• Work through HR staff for hiring, disciplining, and discharging.
• Maintain GPs in accordance with company goals.
• Oversight of all work done by installers/subcontractors.
• Approve installer pay and extra service pay.
• Oversee accounts receivables/collections.
• Establish and maintain customer relationships.
• Make presentations to new customers.
• Prospect, develop, and close on leads for new accounts.
• Grow sales with existing customers and gain new customers.
• Maintain acceptable error rate of no more than 1% total and less than .25% for work orders.
• Maintain ongoing image, which will benefit KMC, employees, and customers.
• Measure design, order, and schedule jobs as needed to fill in for sales personnel.
• Oversee all necessary paperwork for office and builder books.
• Assure quality of work.
• Maintain a safe work environment, enforce safety standards and advance safety training.
• Develop and implement training plans for new employees.
• Walk jobs in the field to verify performance of personnel and products.
• Maintain and improve morale of employees.
• All other duties as assigned by supervisor or corporate guidelines.

• Travel to and from customer locations to make sales visits.
• Complete forms and other necessary paperwork.
• Be aware of surroundings and location of items needed.
• Perform various job duties, including listening to the needs of customers in person and over the telephone.
• Communicate effectively with management, coworkers, subordinates, and customers, both over the phone and in person.
• Stand and walk several hours or more per day; sit for several hours or more per day; sometimes lift and carry heavy objects; bend, stretch, reach, and twist while performing duties of the job.
• Use fingers to operate telephone, grasp and use writing implements, operate calculator and computer, use tape measure and perform other job duties.
• Remain mentally alert and capable of remembering faces, names, oral instructions and details.
• Identify and report hazards immediately to avoid injury.

• Minimum high school diploma.
• In-depth knowledge of the construction industry.
• Minimum 5 years in the cabinet business.
• Computer knowledge and ability to learn cabinet programs.
• Excellent verbal and written communication skills.
• Minimum 5 years outside sales and customer service experience.
• Ability to handle stressful situations and make correct judgment calls.
• Professional attitude and appearance.