Interim Bursar - Higher Education Student Accounts & Financial Operations

Interim Bursar

Required

Education:

High School Diploma or Equivalent

Preferred Education:

Bachelor's degree in accounting, Business Administration, Finance, or a related field

Required Experience:

3+ years of experience in supervisory or management roles Direct experience in higher education bursar, student accounts, or One Stop operations Demonstrated experience using Banner Student, Banner Accounts Receivable, or a comparable higher education student accounts/ERP system Strong knowledge of accounts receivable management, billing, collections, cashiering, and internal controls Excellent analytical, organizational, interpersonal, written, and verbal communication skills Advanced proficiency with Microsoft Excel and working knowledge of Microsoft Office applications Higher education business officer with substantial experience managing student accounts receivable, billing, collections, and cashiering functions within a college or university environment

Preferred Experience:

Experience with Touch Net, Augusoft, or similar systems Knowledge of Financial Aid regulations, FERPA, PCI compliance standards, and IRS 1098-T reporting requirements Experience supporting multi-campus operations

Job Summary:

The Interim Bursar is responsible for the leadership, administration, and daily operation of the College's student accounts, billing, collections, cashiering, and receivables functions. Reporting directly to the Controller, the Bursar will oversee financial operations supporting the Bursar and One Stop offices, ensure compliance with applicable federal and state regulations, maintain strong internal controls, and provide strategic leadership to maximize operational efficiency, student service, and revenue collection.

Job Responsibilities:

Lead and oversee Bursar Office operations and staff across all campus locations, ensuring effective management of student billing, cashiering, collections, accounts receivable, disbursements, internal controls, and customer service standards. Coordinate, train, and support the financial operations of the One Stop offices, ensuring accurate processing of student financial transactions, consistent application of policies and procedures, and exceptional service to students and stakeholders.

Manage student accounts receivable, third-party contracts, agency funding agreements, and collection activities to ensure timely payment and accurate accounting. Oversee all cashiering, payment processing, refunds, payment plans, and related student account transactions. Administer and maintain Bursar-related functions within the College's ERP and payment processing systems, including system testing, configuration, user maintenance, and process improvements. Ensure the accuracy and integrity of student billing, tuition and fee assessments, payment application, refund processing, holds management, ACH and credit card processing, and drop-for-nonpayment activities.

Ensure compliance with all applicable federal, state, audit, and regulatory requirements, including FERPA, PCI standards, IRS reporting (1098T) requirements, and institutional policies. Collaborate with Finance, Financial Aid, Enrollment Services, Information Technology, and other departments to support institutional objectives and enhance student service. Communicate effectively with students, parents, faculty, staff, and external constituents regarding student account matters and financial policies.

Ideal Candidate:
The ideal candidate is a proven higher education business officer with substantial experience managing student accounts receivable, billing, collections, and cashiering functions within a college or university environment. They will possess strong leadership skills, deep knowledge of Banner or comparable higher education student accounts systems, and the ability to quickly assess operations, strengthen controls, and provide continuity during a temporary assignment.