Sales Administrative Assistant​/St. Louis Airport Hotel

Responsibilities

• Perform general administrative functions including typing, answering telephones, and composing correspondence.
• Process paper flow in and out of the Sales office.
• Maintain a filing system of reports and pertinent hotel records.
• Type and distribute various department reports as needed.
• Answer and forward guest requests, complaints, or questions in a courteous and timely manner.
• Receive, open, and sort all department mail.
• Monitor all office supplies, equipment, etc. used by department and be responsible for placing orders, arranging repair, etc.
• Ability to accurately use various office software.
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Must be detailed oriented and possess superior organizational skills.
• Ability to accurately report information.
• Ability to assist with various office tasks as needed.
• Ability to scrupulously follow all Step Stone and hotel policies and procedures.
• Attend required meetings.

• Minimum lifting of 10 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 10 pounds.
• Other duties may be assigned.
• Must have a good knowledge of service standards, guest relations, and etiquette.
• Must have good mathematical and computer skills.
• Must have hearing and visual capabilities to detect, observe, and report on emergency situations.
• High school education and relevant training and experience required. Additional education preferred.
• At least one year of office environment experience required.