Front Desk Attendant​/Receptionist

Position Overview

Seeking Front Desk Attendant/Receptionist at our Fox Point branch in Providence.

Hours during the school-year are Monday through Friday 7:00 to 9:00 AM and 3:00 to 6:00 PM. Preference is for candidates who can work both the before-school and after-school shift, but we will consider candidates who can work one or the other but not both. Summer hours to be determined, but will be either 7:00 AM to 12:00 Noon, or 12:00 PM to 6:00 PM.

We look for customer-service-oriented, safety and security-conscious multi-taskers for a busy youth organization.

Run front desk check-in and sign-out point for children, parents/guardians and visitors, following the organization's policies and procedures. Monitor security for the front door entrance (operate buzzer access system). Perform daily data entry for program attendance and new enrollments. Answer phone calls or direct inquiries. Provide program information to children and their families. Assist with billing for childcare services and other programs.

Distribute bills; receive and process payments.

• High school diploma or equivalent.
• At least one year of front-desk/reception or related work experience.
• Customer-service skills.
• Data entry skills.
• Handling payments (checks and credit cards).
• Effective verbal and written communication skills.
• Ability to maintain a calm and positive demeanor while multi-tasking.
• Welcoming and positive attitude with children.
• Ability to successfully resolve conflicts.
• Flexibility and teamwork.

• Ability to speak and understand Spanish (strong plus).
• Prior work experience in a youth organization (strong plus).

Paid time off as required by law (RI Sick & Safe Leave law). Must be able to be cleared for employment through national, state, and local criminal background checks, child abuse and sex offender registry checks, fingerprinting, drug test (for illegal drugs), reference checks, and employment verifications.

Job type:
Part-time. Pay rate: $17.00 per hour.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Application question:
Have you had any jobs where you controlled access to the front entrance? (preferred)

Work location:

In person.