Clerk Specialist

Summary

Under general supervision, but according to established policies and procedures, performs specialized and complex clerical functions. Utilizing judgement and a thorough knowledge of Department, Hospital, and external agency systems and operations regarding a specialized function, researches and reconciles clerical, procedural and judgement errors. Gathers and interprets information from many sources and prepares, summarizes, and expedites the processing of such information. May provide resource assistance to other personnel.

Performs any combination of the following duties.

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

• Reviews, edits and verifies the accuracy of a variety of records, reports, financial statements and other items.
• Identifies errors, which may be clerical, procedural and occasionally judgmental in nature, researches all available sources and makes adjustments to reconcile error, as necessary.
• Provides resource assistance to other clerical personnel, both within and outside the immediate work area, and assists in resolving operational and/or technical problems by researching source of problems and making recommendation for resolution utilizing through knowledge of Departmental and/or Hospital accounts.
• Codes, indexes, logs, classifies and files materials requiring thorough knowledge of appropriate coding formats, and the Department's record processing and maintenance systems.
• Performs complex accounting and clerical functions such as processing, posting and balancing settlements to patient accounts from various third-party payers, requiring knowledge of the regulations, policies and procedures of the specific third-party payer, as well as those of the Department. Interacts with patient, representatives of the specific third-party payer and other Hospital departments to explain, process and expedite settlements.
• Types reports, statistical tables, forms and other documents in conjunction with own work. Operates an online computer terminal, similar in operation to a typewriter, to input report corrections and accounting figures.
• May conduct special projects for the Department utilizing experience-based knowledge of Departmental and Hospital policies, procedures and operations.
• May operate a variety of standard and/or automated office equipment such as a photo-copier, calculator and microfilm viewer.
• May participate in the orientation of new clerical employees to the Department by explaining procedures and providing assistance as necessary.

• Analytical ability to locate, research and resolve errors and problems.
• Organizational skills to gather, assemble and maintain data from a wide variety of sources.
• Good math skills for statistical analysis, calculation and verification of report totals.
• Ability to operate standard and automated office equipment, including an online computer terminal.
• Typing ability beyond that of a correspondence typist.
• Six to twelve months of progressively more responsible job-related experience, exposing applicant to most departmental operations and the regulations associated with specialized functions.
• Generally good working conditions with minimal discomfort from dust, noise, and heat.
• No supervisory responsibility.

Pay Range: $21.09-$22.04

Location:

Rhode Island Hospital – 593 Eddy Street, Providence, Rhode Island 02903

Work Type / Shift: Thursday-Saturday with holiday rotation, 3:30 pm to midnight (Evening shift)

Union:
International Brotherhood Teamsters

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all unlawful discrimination and harassment.