Clerical Group Leader ED

Summary

Under general supervision, functions as a lead or resource person for clerical employees. Utilizes experience‑based knowledge of specific unit/department operations to assign work, establish schedules, and review the work of others. Performs a variety of clerical duties in addition to lead responsibilities, such as gathering data, preparing reports, taking messages, and typing. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence, as well as the core Success Factors of Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.

• Acts as a lead or resource person for unit/department clerical personnel, assigning and reviewing work, and coordinating workflow.
• Assists in the orientation and training of new employees.
• Provides input into the development of work procedures and maintains daily time schedules.
• Monitors and evaluates the work of other clerical employees to ensure accuracy standards are met.
• Orders and inventories expendable office supplies for the unit/department.
• Assists subordinate clerical employees with complex or sensitive matters, explaining new procedures, report formats, and codes.
• Performs clerical duties including researching files, answering phones, compiling reports, studying charts, billing unit charges, maintaining office equipment, and completing forms and records.
• Operates standard and automated office equipment such as a calculator, photocopier, adding machine, microfilm viewer, typewriter, and an online computer terminal.

• Basic knowledge: high‑school level or equivalent.
• Ability to operate standard and automated office equipment, including an online computer terminal.
• Good math skills for statistical analysis, report totals, and verification.
• Administrative ability to function as a lead or resource person for clerical employees and coordinate activities.

Six to twelve months of progressively responsible experience familiarizing with all unit/department functions.

Functions as a lead or resource person for clerical employees.

$19.97–$32.96

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Rhode Island Hospital – 593 Eddy Street, Providence, Rhode Island 02903

26 hrs WK 1 M/T/S; WK S/TH/F

Evening

12 hours

No