ProMail Production Mail and Printing Assistant

Pro Mail Production Mail and Printing Assistant

Department: TPC-Promail

Operating Unit: The Providence Center

Location: Providence, RI

Job : 25206

Job Status: Full Time

Shift: Days

Schedule: Other

The Providence Center Promail Production Mail and Printing Assistant will organize, coordinate and help process all printing/mailing projects to meet customers/department timelines.

• Assemble mailings or fulfillment projects; may participate in hand assembly or supervise assembly that may include folding, inserting, tabbing, sealing, affixing postage, matching names and addresses on personalized mailings, collating, stapling, etc.
• Identify behaviors and work habits that interfere with work performance and report to supervisor.
• Continually evaluate and assess Promail employees' ability to perform tasks, quality of work and productivity to help workers develop obtainable goals and standards.
• Coordinate daily orders for all mailing and printing projects using Promail and CNE Printing Systems, including capacity planning, pricing, and employee capacity; adjust workflow to meet demands.
• Maintain proficiency with postal rules and regulations.
• Process customer files using Excel, Microsoft Word, Bulk Mailer, and Mail Shop.
• Proficiently use industry software and equipment; run equipment or assign employees to run equipment with proper supervision.
• Analyze and make recommendations to management regarding time studies and future costing of jobs.
• Provide job coaching and support services to Pro Mail employees.
• Monitor needs of business, including supplies, equipment maintenance, and employee requirements.
• Develop and foster positive relations with customers, post office, and CNE contacts for all mailing and printing projects.
• Maintain quality standards; all assembly must meet customer specifications.
• Communicate with supervisor when supplies are needed.
• Stand while working if required.
• Accept feedback from supervisor and make corrections when necessary.
• Follow directions and ask necessary questions.
• Perform miscellaneous job-related duties as assigned, and attend all mandatory in-service trainings as required.

• High School Diploma or GED.
• Computer knowledge required; proficient in Microsoft Office.
• Trustworthy, reliable, with good communication and mathematical skills.
• Ability to read and write.
• Ability to detect problems with work materials.
• Ability to sort, check, count, and verify numbers.
• Ability to understand and follow safety procedures.
• Ability to lift and manipulate objects up to 50 lbs.

• Moderate physical activity.
• Required to handle average-weight objects up to 50 pounds or standing and/or walking.
• Noise level usually moderate and occasionally loud.

Americans with Disability Act Statement:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement:
Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ethics Statement:
Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.