Front Desk Receptionist; share

Lincoln School, founded in 1884, is an independent K-12 Quaker girls’ school in Providence, Rhode Island. We value working with a diverse faculty and staff and seek applications from individuals who share our commitment to educating girls to fearlessly embrace the opportunities and responsibilities of full citizenship in a complex world.

Lincoln School seeks two capable, welcoming, and professional part-time receptionists to serve as the first point of contact for students, families, visitors, and employees. Representing the School in a polished, enthusiastic, and friendly manner at all times, the receptionist will greet guests, answer phones, and provide general administrative and clerical support as outlined below. Each receptionist will work a consistent part-time shift as part of a job-share model designed to ensure reliable front desk coverage.

The front desk is staffed Monday through Friday from 7:00 a.m. to 5:00 p.m. during the school year. Each receptionist works approximately 25 hours per week.

Typical shifts are:

• Morning Shift: 7:00 a.m.–12:00 p.m.
• Afternoon Shift: 12:00 p.m.–5:00 p.m.

During school vacation weeks and summer months, front desk hours are typically reduced to 9:00 a.m.–3:00 p.m., and individual schedules may be adjusted accordingly.

This job-share model is designed to provide continuity and reliable coverage. When one receptionist has a planned absence or unexpected illness, the job-share partner will be asked, when available, to extend their hours and assist with coverage.

• This position requires the ability to sit or stand at the front desk for extended periods while using a computer and phone system throughout the day
• The ability to occasionally lift or move light packages or office materials is necessary
• Greet individuals entering the building (visitors, parents, students, vendors)
• Answer, screen, and forward phone calls while providing basic information as needed
• Receive, sort, and distribute mail and deliveries
• Maintain a tidy reception area
• Support campus safety and security by following established procedures for logging visitors, verifying identification, issuing visitor passes, managing student sign-in/sign-out, and reporting unusual or suspicious activity
• Maintain attendance records for Middle and Upper School students
• Perform clerical duties as needed (faxes, mailings, data entry, etc.)
• Participate in required professional development or training
• Other clerical support duties as assigned

• Uphold the highest standards of work, including handling sensitive and confidential student and family information
• Exhibit a natural ability to model behavior that is mature, professional, ethical, and responsible
• Have the initiative and judgment to problem-solve and prioritize independently
• Strong interpersonal/customer-service skills and a positive disposition are essential to your daily interactions
• Demonstrate a collaborative approach by arriving at work with a willingness to work as part of a team whose objective is to efficiently and effectively support the needs of all Lincoln School constituents
• Make every effort to participate in the life of the school (engaging with the girls, chaperoning, attending plays, events, games, etc.)

• High School Diploma or GED equivalent required
• 3-5 years of proven work experience as a receptionist, front office representative, or similar role
• Experience working in schools is preferred
• Operational knowledge of general office machines and telephone systems
• Excellent phone etiquette and communication skills
• Strong written and verbal communication skills
• Demonstrated ability in utilizing computer software, such as the Google Suite or the Microsoft Office Suite
• Proven ability to work collaboratively and flexibly with a diverse team of teachers and administrators

• Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult the Administration before taking action
• Embrace the mission, vision, and values of Lincoln School
• Proven experience adhering to security protocols
• Ability to work collaboratively with a team and as an independent contributor
• Exceptional organizational and problem-solving skills
• Demonstrate a high degree of accuracy and attention to detail
• Aptitude for making quick and accurate decisions, exuding a mature demeanor while multitasking in a deadline-oriented environment with accuracy and consistency