Business Support Consultant

Business Support Consultant

The Business Support Consultant supports Corporate Affairs priorities that strengthen Citizens' business goals, reputation, and community impact. This role focuses on coordination, organization, and day-to-day support across corporate philanthropy, community engagement, and volunteerism activities. Working with leaders and cross-functional partners, the person in this role will help manage logistics, keep deliverables on track, support communications and materials development, and contribute to projects and events that advance team goals.

Key responsibilities include:

• Support Corporate Affairs priorities by coordinating logistics, tracking deliverables, and helping ensure work moves forward on time and with strong attention to detail.
• Provide day-to-day business support across planning, meeting coordination, reporting, budget tracking, materials preparation, and follow-up actions.
• Help coordinate outreach, logistics, and event execution for corporate philanthropy, community engagement, and volunteerism activities.
• Build effective working relationships with internal partners and external stakeholders to support collaboration and the delivery of team priorities.
• Monitor action items, timelines, and emerging priorities, and help translate information into organized plans and next steps.
• Contribute to projects, governance activities, and team events by providing strong organization, follow-through, and professionalism.
• Identify opportunities to improve processes, increase efficiency, and strengthen how work is organized in support of a One Citizens mindset and collaborative team culture.

Qualifications include:

• Bachelor's degree or equivalent experience in business, communications, public affairs, marketing, or a related field.
• Experience in business support, corporate affairs, community engagement, or a related role.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to prepare clear, polished materials for a variety of audiences.
• Ability to build effective working relationships, collaborate across teams, and support internal and external stakeholders.
• Attention to detail, sound judgment, and a proactive approach to learning, problem-solving, and follow-through.
• Comfort working in a fast-paced environment with changing priorities and opportunities to grow and develop.
• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and Teams, along with strong technology skills and comfort using social media and leverages technology tools to support day-to-day work.

The ideal candidate is eager to learn, highly organized, and collaborative, with a professional approach and a commitment to high-quality work. They are comfortable supporting a range of business, communication, and community-focused activities and bring strong follow-through, attention to detail, and a willingness to grow in a fast-paced environment. They are energized by helping teams stay organized, working well with others, and contributing to meaningful outcomes for colleagues, customers, communities, and the business.