Account Executive - Services

The application window is expected to close on: 06/26/2026

Candidate must live or relocate to the listed location.

You will join a dynamic Services Sales team focused on driving customer success through strategic outcomes. We partner closely with Account Teams, Customer Success, and product specialists to deliver high-value service solutions that ensure our customers maximize the value of their Cisco investments. Our team is dedicated to fostering long‑term partnerships, driving recurring revenue, and aligning our services portfolio with the evolving needs of our customers.

As the chief customer outcomes and services strategist, you will drive incremental services growth by developing and closing high-value opportunities. You will lead the services strategy, ensuring our customers receive the best support coverage and professional services tailored to their business goals.

• Lead complex, high-value deals by crafting tailored service solutions and negotiating terms with key stakeholders.
• Engage service buyers by connecting business pain points to meaningful outcomes, recasting decision criteria to reflect Cisco’s distinctive value.
• Drive the use of customer and market data to uncover new opportunities, optimize service adoption, and deliver accurate sales forecasts.
• Facilitate cross-team collaboration with Account Teams, CX product management, and renewals to ensure a seamless end-to-end selling approach.
• Oversee accounts within a strategically significant region, championing innovative strategies that foster long‑term service partnerships and customer satisfaction.

• Sales
  
  Experience:
  
  Proven experience in B2B sales, specifically focused on driving recurring revenue and services growth.
• Complex Sales Cycles:
  Demonstrated ability to manage medium-to-high complexity sales cycles.
• Data-Driven Forecasting:
  Strong proficiency in using data analysis to derive accurate forecasts, set sales commitments, and uncover new opportunities.
• Collaboration
  
  Skills:
  
  Excellent relationship-building skills to lead cross-functional internal teams and engage external customers.
• Outcome Alignment:
  Strong capability to connect customer business pain points to meaningful implications and recast decision criteria around measurable outcomes.

• Bachelor’s degree + 7 years of related experience.
• Industry Expertise:
  Prior experience selling enterprise technology, premium support, or professional services.
• High-Value Deals: A proven track record of successfully negotiating and closing complex deals.
• Executive Engagement:
  Experience sustaining long-term relationships and negotiating with Champions and Economic Buyers.

THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS

The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt…