Operations Analyst

About the job

Are you passionate about the hospitality industry and eager to make a real impact? Step Stone Hospitality is looking for a dynamic Hospitality Analyst to support our hotel operations, sales & marketing, and revenue management teams. This position reports directly to the President and CEO. If you're an analytically minded professional with a knack for financial insights and market analysis, this is your chance to join a fast-paced, innovative, and growing company!

Step Stone Hospitality is a leading hotel management company, recognized for our unwavering commitment to hotel owners, brand partners, guests, and employees. Our team of experienced professionals is dedicated to delivering superior results that align with our clients’ goals. We value teamwork, creativity, and the pursuit of excellence, providing a supportive environment where you can thrive and grow with us.

Financial & Market Analysis:

• Review and analyze monthly hotel financial statements to identify trends and opportunities.
• Conduct benchmarking analysis and collect market data to drive asset performance
• Maintain and update a comprehensive database of hotel information, including demographics and market trends.
• Work in conjunction with multiple disciplines on presentations and data analysis.

Client & Team

Collaboration:

• Prepare and maintain high-quality presentation materials for hotel owners, lenders, capital providers, and other stakeholders.
• Collaborate with internal teams and external clients, including private equity, REITs, family offices, and developers.
• Monitor and manage key approvals in franchise and management contracts.

Research & Document Management:

• Conduct both on-site and in-house market research to stay ahead of industry trends.
• Organize and maintain project documentation to ensure accuracy and accessibility.

Technical

Skills:

• Proficiency in Microsoft Excel (including modeling), PowerPoint, and Word.
• Knowledge of hotel financial statements and performance metrics.
• Ability to conduct detailed market analysis and benchmarking.

Personal Qualities:

• Strong analytical and communication skills, both verbal and written.
• Self-motivated, detail-oriented, and committed to continuous learning and improvement.
• Passionate about the hospitality industry and knowledgeable about lodging and hotel operations.

Educational Background &

Experience:

• Bachelor’s degree in Hospitality, Finance, or related field preferred.
• Relevant experience, internships, or hotel operations background preferred.
• Ability to travel as needed to support site work.

• Competitive Compensation:
  Base salary aligned with your experience.
• Incentives:
  
  Annual bonus and potential for new deal commission opportunities.
• Comprehensive Benefits Package.
• 401(k) Program:
  With company match.
• Relocation assistance.

At Step Stone Hospitality, you’re not just joining a team—you’re joining a family dedicated to achieving results. With over 250 years of combined experience in our leadership team, we provide unmatched opportunities for professional growth and advancement within the company. Be part of a company that values your contributions and is committed to your success.

Ready to take the next step?

Join Step Stone Hospitality and take your career to new heights in an environment that values talent, innovation, and dedication.

We are an Equal Opportunity Employer.