Strategic Partner Execution Manager

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Strategic Partner Execution Manager is a strategic, partner-facing role responsible for supporting assigned partner portfolios that may include Distribution Partners and partners with direct agreements with Lumen. Reporting to the Director Strategic Partner Execution Management, this position supports an assigned partner portfolio representing a minimum of $10M in monthly billed revenue, which may be concentrated within one partner or distributed across multiple partners.

This role works in close alignment with the Account Director Sr
- National Channel Manager, who maintains primary ownership of the partner relationship, sales strategy, and growth objectives. Within that structure, the Strategic Partner Execution Manager owns the operational strategy for assigned partners and is accountable for translating business priorities into scalable operational plans that support billed revenue retention, growth, and partner effectiveness. This includes leading operational execution, delivering business insights, resolving barriers, and orchestrating cross‑functional support across internal teams to improve the partner experience and business performance.

This role’s performance is measured against assigned partner results and business outcomes. The ideal candidate brings strong commercial acumen, operational discipline, and consultative relationship skills, with the ability to influence partner performance and deliver measurable business impact. This is a partner-facing role and will require limited travel throughout the year to be on‑site at partner locations.

• Partner Operational Strategy Ownership:
  Own the operational strategy for an assigned partner portfolio representing a minimum of $10M in monthly billed revenue, which may include Distribution Partners or direct‑agreement partners, while working in close alignment with the Account Director Sr
  - National Channel Manager who owns the primary sales relationship, strategy, and growth plan.
• Operational Performance Enablement:
  Develop and drive operational plans, priorities, and interventions that support billed revenue retention, growth, and overall partner performance, consistent with a TSI role measured against assigned partner business results.
• Strategic Operational Leadership:
  Partner with the Account Director Sr
  - National Channel Manager and partner stakeholders, including C‑ and VP‑level operational leaders at partner companies, to define, implement, and evolve the operational strategy needed to remove barriers, improve execution, and enable partner success.
• Commissions and Partner Business Support:
  Partner across internal teams to support commission accuracy, issue resolution, and business processes that directly affect partner confidence, productivity, and performance.
• Advanced Reporting and Business Insights:
  Develop and maintain dashboards, reporting, and partner insights to monitor trends, inform business reviews, and support action plans tied to partner outcomes.
• Cross‑Functional Operational Leadership:
  Work closely with Sales, Finance, Legal, Sales Operations, and IT to align internal execution to partner operational priorities, resolve complex issues, and drive process improvements that support revenue objectives.
• Business Reviews and Performance Planning:
  Prepare and deliver partner performance insights, recommendations, and action plans for…