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Global Head of Customer Success Transformation
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-07-11
Listing for:
Zoom
Full Time
position Listed on 2026-07-11
Job specializations:
-
Business
AI Business & Operations, Change Management
Job Description & How to Apply Below
Zoom is seeking a senior leader to drive a Customer Success transformation, turning strategy into scalable operating models and measurable outcomes across global teams. You will redesign measurement, governance, and cross-functional alignment to improve retention, adoption, and revenue growth, partnering with Revenue, Sales, Product, and Finance.
We offer a structured hybrid work model with opportunities to influence at the highest levels.
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