CX Partner Success Architect
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-07-14
Listing for:
Zoom
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Zoom is seeking a CX Partner Technical Advisor to drive partner-led implementations and long-term retention across the Zoom CX portfolio. You will translate knowledge of Contact Center, Virtual Agent, and Workforce Engagement into scalable guidance, adoption strategies, and proactive risk management for strategic partners.
You will work with Product, Engineering, Partner, and Customer Success teams to ensure partners can deploy, support, and grow Zoom CX across their customer base with minimal
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