Change Manager - Field & Grid

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our share owners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation.

PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve.

PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

NOTE:

This is a hybrid role requiring 3 days a week on-site at one of our office locations in:
Allentown, PA;
Louisville, KY or Providence, RI. #INDPPL

The Manager Field & Grid Change Management is responsible for driving the people side of change across enterprise Field Operations, Grid Modernization, Asset Management, and Operational Technology initiatives. This role partners closely with business and technology leaders to accelerate adoption, increase utilization, and maximize value realization from investments that transform how work is planned, executed, monitored, and maintained across the utility value chain.

Reporting through the Change Center of Excellence (CCoE), this role leads organizational change management efforts for field and grid transformation initiatives, including Enterprise Asset Management (EAM), mobile workforce technologies, grid operations platforms, work management systems, and digital field enablement solutions. The role focuses on ensuring front-line employees, operations leaders, and support teams successfully adopt new technologies, processes, and ways of working that improve safety, reliability, efficiency, and customer outcomes.

A key responsibility is translating complex operational and technology changes into meaningful business and workforce impacts, helping employees understand not only what is changing, but why it matters. This role works within a SAFe Agile environment, embedding change management activities into delivery cadences to ensure readiness, adoption, and sustainable business outcomes.

• Develop and execute change management strategies for Field Operations, Grid Modernization, Asset Management, and Operational Technology initiatives.
• Drive adoption of enterprise field and grid platforms, digital workforce tools, work management solutions, and asset management capabilities.
• Lead change management activities across the full transformation lifecycle, including stakeholder engagement, communications, training, readiness, deployment, and sustainment.
• Conduct change impact assessments to evaluate impacts on field processes, job roles, operating procedures, workforce behaviors, and ways of working.
• Develop and maintain change plans, adoption strategies, and success metrics aligned to operational and business objectives.
• Leverage CCoE methodologies, tools, and governance standards to ensure consistent delivery across initiatives.

• Partner with operations, field, engineering, and technology leaders to align change strategies with…