FEMA - Program Delivery Specialist

Job Description

The Disaster Program Delivery Specialist supports FEMA’s Disaster Program by collecting, coordinating, and reviewing applicant data, facilitating communications, assisting in claims processing, participating in FEMA meetings, conducting claims evaluations, and executing basic to moderately complex site inspections. The role requires U.S. citizenship and eligibility for a FEMA badge.

• Collect, coordinate, and review applicant data to determine eligibility and priority of assignments, including audits for completeness and review of Preliminary Damage Assessment information.
• Conduct exploratory calls to gather information from applicants and understand each applicant’s projects and recovery priorities.
• Support the communication process with applicants regarding status by scheduling regular meetings, tracking, and following up with FEMA requests.
• Coordinate transmittal of documents through FEMA’s Consolidated Resource Centers, schedule site inspections with applicants and Site Inspector Task Force Leader, and identify when technical expertise is required.
• Support the claims process by reviewing and validating damage details, scopes of work, and costs with the applicant; participate in regular FEMA meetings to provide updates on work status; evaluate claims and make recommendations to FEMA regarding eligibility.
• Assist with the development of Determination Memo and communicate final determinations to applicants during close out, conduct exit briefings.
• Perform basic to moderately complex site inspections to validate and record damage to assist in the FEMA Public Assistance grant delivery process.

• High school diploma or equivalent. Domestic travel required.
• 5 years of in-field experience (2 years of in-field experience with a bachelor’s degree).

An appropriate and valid driver's license is required.

• Strong organizational skills to balance and prioritize work.
• Excellent attention to detail and customer service skills.
• Effective written and oral communication skills.
• Ability to adapt to change quickly and remain flexible.

100%

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States.

The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background…