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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Technical Support

Customer Success & Retention Specialist

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-05-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 57400 - 98350 USD Yearly USD 57400.00 98350.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer seeks a Customer Success Manager in Providence, Rhode Island. This role involves managing customer accounts to ensure clients receive value from Lippincott Solutions. Responsibilities include fostering customer engagement, supporting onboarding, and using data to monitor customer health. Candidates should have 2+ years of experience in customer success or account management, along with strong communication skills. The position offers a salary range of $57,400 to $98,350 USD, with additional benefits including healthcare and a 401(k).
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