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Senior Customer Support Operations Lead

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

ASM Research is seeking a Supervisor for Customer Support Services in Providence, Rhode Island. This role involves leading operations to ensure high-quality service delivery, customer satisfaction, and compliance with service level agreements.

The Supervisor will oversee staff activities, drive team performance, and manage operations while maintaining a strong customer service culture focused on professionalism and accuracy.

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Position Requirements
10+ Years work experience
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