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Bilingual Multichannel Support Supervisor
Job in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-06-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Supervisor (Bilingual) to lead Customer Support Services in Providence, Rhode Island. The role demands proficiency in both English and Spanish, overseeing activities to meet established service standards and ensuring customer satisfaction.
Key responsibilities include monitoring team performance, managing escalations, and mentoring staff. Candidates must have significant customer service experience and a bachelor's degree is preferred.
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