Call Center Representative

Call Center Representative – $18/hr – Immediate Hire

Location:

Providence, RI (On Site Only)

Immediate call center customer service representative needed to support one of the largest medical supply companies in the area.

• At least 2 years of customer service experience in an office setting.
• Excellent communication skills.
• Proficient in Microsoft Office.

• Answer all customer calls promptly and professionally.
• Enter order-processing information quickly and accurately.
• Maintain manual order entry skills and supplies for use in event of system failure.
• Provide accurate service and pricing information.
• Complete all inquiries regarding trace requests and communicate status to customers.
• Ensure customer satisfaction by handling all complaints and referring them internally for action.

Contract-to-hire position based out of Providence, RI.

Pay: $18.00/hr.

Benefits may be available if eligible (subject to eligibility and conditions):

• Medical, dental, & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.