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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep Client Relationship Manager

Strategic Customer Success Manager: Value & Adoption

Job in Providence, Providence County, Rhode Island, 02912, USA
Listing for: Verint Systems, Inc.
Full Time position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
A leading technology firm in Rhode Island seeks a Customer Success Manager to serve as a customer advocate and ensure satisfaction with Verint Product Solutions. The ideal candidate will have 5-7 years of experience in customer success roles, strong consultancy skills, and a passion for helping customers achieve their goals. This role includes responsibilities like identifying customer needs, driving product adoption, and managing escalations.

The company offers an inclusive work environment with professional growth opportunities.
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