Information Desk Representative

Brown University Health - 593 Eddy Street - Responsibilities:
Greets patients, guests, visitors, and provides accurate directions to all areas of the hospital complex;
Responds to telephone requests for patient information;
Maintain clear and positive communication with team members inside and outside the department;
Promptly answer incoming calls, redirect phone calls to the appropriate department and take down messages;
Operate computer to access department records indicating patients' and visitors' status, location, and phone extension